The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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24th June 2016
Call Centre Conference 2016, organised by Forum Events, took place in London on Thursday 23rd June.
The full-day event featured a number of talks from key members of the contact centre industry.
Highlights included:
There were also a number of vendors at the event, including:
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
