The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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29th March 2016
This White Paper is aimed at anyone who is operating within an outbound or a blended contact centre environment.
Key topics include how to maximise connection rates and ways to minimise staff churn.
White Paper written by: Magnetic North
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
