White Paper: 8 Key Steps to Improving the Retail Customer Experience

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Whether a major international brand or a small online retailers, this paper will outline how all businesses can transform the customer experience by providing frontline staff with a simple engagement interface.

White Paper: written by mplsystems.

Author
Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

Connect with Megan on LinkedIn

White Paper: 8 Key Steps to Improving the Retail Customer Experience

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