MaxContact Roadmap Reveal: AI, Omnichannel & User Experience

Date: 4th September, 11:30 (BST)

Location: Virtual

The contact centre landscape is changing fast. Rising volumes, tighter regulations and growing customer expectations mean leaders are under pressure to deliver more, at lower cost.

Join MaxContact’s webinar to see how they are helping contact centres tackle these challenges head-on. You’ll be shown what’s available today, what’s next on our roadmap, and how it all helps you:

• Equip sales teams with AI tools that boost performance
• ⁠Recover debt more efficiently and compliantly
• Deliver faster, smoother customer experiences across every channel

Speakers:

• Kayleigh Tait, Marketing Director
• Conor Bowler, Principal Product Manager

In the webinar, MaxContact will cover:

• The latest trends shaping contact centres
• Our recent wins and what they mean for you
• The roadmap story:
• AI fully integrated
• Omnichannel contact strategies
• UX upgrades 
• A clear view of what you can use now, and what’s coming soon
• Exclusive previews of upcoming prototypes

Reviewed by: Hannah Swankie