The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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4th December 2017
As customer demand and expectations continue to rise, the customer service function comes under increasing pressure to deliver. Here the role of AI will be key in maximising efficiency and productivity.
Read this quick guide to understand more.
White Paper written by: IFS | mplsystems
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
