White Paper: The UK Contact Centre Decision-Maker’s Guide 2019-20

Ip integration whitepaper on self service

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This guide explores key findings of self-service automation, including speech technology and cloud-based solutions and much more.

White paper written by: ContactBabel
The Self-Service Chapter Sponsored by IP Integration

Click here to download your copy of the White Paper

Author
Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

Connect with Robyn on LinkedIn

White Paper: The UK Contact Centre Decision-Maker’s Guide 2019-20

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