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The Largest Online Community for Contact Centre Professionals
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15th April 2019
White Paper Title: 6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center
In this white paper, we discuss six applications and associated use-cases for AI that have already enabled companies to transform (not just improve) customer service and engagement. We will also talk about innovative ways that can get you going with AI.
White Paper written by: eGain
Click here to download your copy of the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
