The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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6th October 2015
This White Paper looks at the unique challenges having a multi-generational workforce brings to the contact centre, and how gamification can change the culture of your contact centre into one of knowledge sharing, support and empowerment.
White Paper written by: EvaluAgent
Click here to download the White Paper
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
