White Paper: The C-Suite and Customer Engagement

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A recent study found that senior executives view customer engagement as more important than increasing profit, customer retention, new customer on-boarding and business growth.

Read on to find out if your customer engagement operations has room for improvement.

White Paper written by: Aspect

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

White Paper: The C-Suite and Customer Engagement

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