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Kevin Buckley

Kevin Buckley, Senior Vice President of Corporate Development, Cyara

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Cyara Acquires Spearline

Cyara Acquires Spearline

Spearline’s Look Back at 2022

Spearline’s Look Back at 2022

Spearline Announces the Acquisition of Callstats

Spearline Announces the Acquisition of Callstats

Spearline Ranked Again in Fast 50 Awards

Spearline Ranked Again in Fast 50 Awards

Spearline Announce Acquisition of testRTC

Spearline Announce Acquisition of testRTC

26 Great Techniques for Showing Real Empathy in Customer Service

26 Great Techniques for Showing Real Empathy in Customer…

COVID-19 Impacts Telecoms Across Europe

COVID-19 Impacts Telecoms Across Europe

30 Customer Experience Trends to Watch Out For

30 Customer Experience Trends to Watch Out For

Coronavirus Impacts International Telecoms in China and South Korea

Coronavirus Impacts International Telecoms in China and…

17 Resource Planning Tools and Techniques You Should Know

17 Resource Planning Tools and Techniques You Should Know

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What’s Really Compromising Empathy in Customer Service?

How to Thrive Through Seasonal Peaks

Stop Driving Up Your Sickness Levels!

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8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

Upcoming Events

9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

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8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports