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Jennifer Waite

Jennifer Waite, Senior Manager, Sales Revenue Programs,
CCC Intelligent Solutions

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Five Coaching Tips For Contact Centre Agents That Work

Five Coaching Tips For Contact Centre Agents That Work

How Retirees Returning to the Workforce Benefits Your Contact Centre

How Retirees Returning to the Workforce Benefits Your…

How eLearning Solves Your Contact Centre’s Training Challenges

How eLearning Solves Your Contact Centre’s…

Cloud Contact Centre Best Practices You Should Use in 2022

Cloud Contact Centre Best Practices You Should Use in 2022

18 Goodwill Gestures to Build Better Employee Relationships

18 Goodwill Gestures to Build Better Employee…

5 Shopping Trends and What They Mean to Your Contact Centre

5 Shopping Trends and What They Mean to Your Contact…

Contact Centre Predictions for 2022

Contact Centre Predictions for 2022

6 Tips for Coaching Remote Contact Centre Agents

6 Tips for Coaching Remote Contact Centre Agents

The Future of Customer Communication

The Future of Customer Communication

Three Ways AI Improves Your Contact Centre

Three Ways AI Improves Your Contact Centre

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Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

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8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports