Gavin Scott

Gavin Scott is an International Customer Service Speaker & Professional Virtual Online Educator, as well as Author of “Finding Gold Dust” How to Create Exceptional Customer Experiences.

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100 Complimentary Words and Phrases to Use in Customer…

10 Ways to Say “Sorry For the Inconvenience Caused”

Recorded Webinar: Driving Up Customer Satisfaction Scores

How to Avoid Serving Customers on Autopilot

How to Get Your Advisors to Show Genuine Interest in…

How to Deliver Bad News to a Customer – With…