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Aspect Software to Be Acquired by Vector Capital

Customer Strategy & Planning Conference 2019

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Hoist Finance Wins Accolade at the European Contact…

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Self-Service Is Popular, but Humans Remain Essential

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People Need Close Attention During Technology Changes

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Smashing the Scourge of Overtime

50% of Consumers Want a Blend of Technology and Human…

Aspect Software Announces New Aspect Via Capabilities

Over £500 Million Stolen From Customers of British Banks…

94% of Organisations Believe That Cloud Improves the…

Aspect Software Recognised as Leader for Contact Centres…

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Lack of Clarity From Regulators Is Hampering Customer…

The Impact of the Gig Economy on the Contact Centre