Scale Collections Operations Without Scaling Costs – Webinar

Date: 26 June 2025, 11:30 AM BST

Location: Virtual

Join us for an exclusive 45-minute webinar demonstrating how MaxContact’s AI Agents help leading UK organisations scale debt collection and recovery without scaling costs.

We’ll start by addressing the core collections challenge of rising operational costs versus customer experience demands, then dive into live demonstrations showing our AI agents handling both outbound collections and inbound customer service scenarios with natural, human-like conversations.

Agenda:

Welcome & Industry Trends

Understand the latest debt collection challenges and how AI is reshaping the landscape.

Meet MaxContact’s AI Agents

See how our virtual agents automate routine collections, improve compliance, and support customers empathetically.

Live Demos: Real-World Use Cases

• Balance checks & one-off payments
• Dynamic repayment plans
• Handling financial hardship & disputes
• Seamless handoff to human agents

Trust, Compliance & FCA Alignment

How our AI agents are designed for regulated environments and customer confidence.

Results & Analytics

Get a preview of dashboards, success metrics, and what’s next.

Q&A: Your Use Cases, Answered Live

Reviewed by: Robyn Coppell