Customer Experience Week – Middle East

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Written by Rachael Trickey

THE DATE: 17-19 September 2018

Join global and regional CX thought leaders at the ‘Customer Experience Week Middle East’ taking place on 17-19 September 2018 in Dubai and understand how to empathise with, delight and empower your customers today and tomorrow across touchpoints, through immersive in-branch experiences, next-gen customer contact, self service, automation, omnichannel strategy and continuous improvement strategies.

Gain unique insights into how global retail, banking, telecoms and FMCG giants are gaining an ‘outside-in’ view of their businesses and capitalizing on the opportunities created by the convergence of offline and online channels and the rise of the millennial.

THE ORGANISERS: IQPC Middle East

THE WEBLINK: https://bit.ly/2jnluqw

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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