31st July 2018

Written by Rachael Trickey
THE DATE: October 9-12, 2018
Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series.
With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together.
In 2018 we’re introducing our new look as Customer Contact Week.
THE ORGANISERS: IQPC
THE WEBLINK: https://customercontactweekfall.com
Author
Rachael Trickey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar