Peopleware Joins Forces With rightWFM in Workforce…

8×8 Adds New AI Enhancements to Its CX Platform

NiCE and RingCentral Extend Their Partnership

Peopleware Enters South Africa Market Via…

Salesforce and ServiceNow Invest $1.5B in Genesys

Alvaria and CallMiner Announce a Strategic Partnership

NiCE Signs $955 Million Deal to Acquire Cognigy

Strong G2 Scores Secure Leader Spot for Calabrio

Five9 Delivers 212% ROI, Says Forrester Study

Kristen Bell Stars in NiCE’s Human-Centred AI Campaign

Sytel Urges Ofcom to Clarify Outbound Dialling Rules

Talkdesk Launches Multi-Store Integration for Retailers

Luware Opens US Office to Expand Global Presence

Odigo Launches New CX Solution: Odigo Essential

Vonage Announces a New Partnership With AWS

MSC Cruises Modernises Global Contact Centres with…

HyperArc Acquisition Signals Zendesk’s AI Analytics Shift

UK Businesses Gain Local Cloud From Talkdesk

Natterbox Unveils New AI Tools: AI Assistant & AI…

Content Guru and Together Win Top AI Project Award

Cekura Raises $2.4M to Test Voice AI at Scale

What You Missed at NiCE Interactions International in…

NiCE Announces 2025 International CX Excellence Award…

Staysure Chooses NiCE For European Expansion