25th July 2016

Voting for our “Top 10 Contact Centre Technology” awards closes at midnight on Thursday 28th July.
Back by popular demand, the awards give recognition to the best products on the market, and help contact centre managers make informed decisions about the technologies they invest in.
As our awards are voted for by our readers, the results are impartial and provide an accurate picture of the best products out there.
The last awards in 2014 were won by mplsystems. Datasquirt won in the 2011 awards and were purchased by LiveOps soon after, and RightNow Technologies won in the 2009 awards and were subsequently purchased by Oracle.
But it is down to you to decide which product will win in 2016.
Here are the basic voting rules:
Voting has now closed