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29th June 2016
It’s down to Team Leaders to equip themselves with the tools and know-how to identify, understand, and transform disengagement.
This White Paper looks at how to spot disengagement in your teams, and how to engage and motivate disengaged agents.
White Paper written by: EvaluAgent
Click here to download the White Paper
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
