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26th January 2016
This White Paper takes an in-depth look at the challenges impacting productivity in the modern workplace, including the fact that employees struggle to use technology that was originally intended to improve productivity.
White Paper written by: Jabra
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
