White Paper: How Gamification Can Help Improve Performance

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Written by Megan Jones

Download this White Paper to find out how Atos increased productivity and agent performance. Also learn 10 rules for using gamification to boost morale, increase efficiency and enhance the customer experience.

White Paper: written by EvaluAgent

 

Author
Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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