ISO accreditation achieved

ISO 27001 Certified
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Written by Megan Jones

Ctalk have been awarded the ISO 27001 BSI standard for their Information Security Management System.

Having achieved ISO 27001 certification, ctalk can work with all organisations that wish to ensure the highest level of data security for their company.

The ISO accreditation ensures that controls are met within:

  • Information Security
  • Personnel Management
  • Asset Classification and Control
  • Physical and Environmental Security
  • Communications and Operations Management
  • Access Control
  • Systems Development
  • Business Continuity Management
  • Legal Compliance
  • Data Protection

The ISO 27001 accreditation covers both Premises-Based and Hosted methods of delivery, ensuring that every customer receives the same level of security assurance, regardless of their set-up.

These measures taken to ensure security management of customer information show the commitment that ctalk have to making sure all records, whether through their Hosted platform or Premises-Based solution, are regulated under best practices as stipulated by ISO guidelines.

“It is great to receive recognition for the hard work and systems that ctalk and its staff have put into place to ensure the best practice ISMS for its customers,” said Joe Richardson, Managing Director of ctalk. “This internationally recognised mark symbolises the commitment ctalk have to maintaining high and excellent standards for its customers and operations.”

Visit the ctalk website to find out more.

Author
Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

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