26th February 2020

Written by Robyn Coppell
Following on from our hugely successful Digital Transformation in the Cloud event at the Etihad, we are excited to announce availability for the Transform CX seminar at the fabulous Lord’s Cricket Ground.
This half-day event delivers a program focused on delivering a strategic ROI-based approach to digital transformation and cloud migration. We are joined by Martin Hill-Wilson, the eminent industry-leading AI and emotive CX expert, who will lead the discussion on winning the hearts and minds of customers.
Author
Robyn Coppell
Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.
She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar