The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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9th March 2020
This ebook will walk you through some of the most important features in an effective performance management system and help you identify which areas could benefit your organization the most.
Click here to download your copy of the White Paper
Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.
She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
