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The Largest Online Community for Contact Centre Professionals
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23rd September 2019
White Paper Title: How Is Diversity Helping Businesses Deliver Great Customer Service?
With insight from Helen Gillet, Managing Director of Affinity for Business, and Petra Mengelt, Head of B2B Business Relations at Mash, we explore how championing a culture of diversity and inclusion can contribute to the creation of exceptional customer service experiences.
White Paper written by: IQPC
Click here to download your copy of the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
