The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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16th September 2019
Virtual assistants are a white-hot topic nowadays. However, if you look beyond the hype, success stories are few and far between.
Forrester’s latest research predicts a chatbot backlash this year. Here are 11 mistakes to avoid.
White Paper written by: eGain
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
