Compliance in the Call Centre

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THE DATE: Wednesday 3rd October 2018
Time: 12:30 – 16:00

Balancing customer experience, compliance and quality assurance within your contact centre can often be a challenge. But does it have to be?

Join EvaluAgent on 3rd October as we host our second “Compliance in the Contact Centre” event at St Andrews, the home of Birmingham City Football Club.

Throughout this half-day event, we’ll be joined by industry experts and leading practitioners who have the knowledge and past experiences of transforming contact centre quality, to ensure compliance and improve employee engagement.

Suitable for Contact Centre Managers, Operations Directors, Business Development Directors, Heads of Quality Assurance and Heads of Compliance & Risk – this free event is not to be missed!

THE WEBLINK: https://info.evaluagent.com/events/october-2018

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn