The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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24th August 2018
THE DATE: Tuesday, November 13, 2018
80% to 90% of DX (digital experience) initiatives fail. How can you increase your odds of success? The answer lies in the Experience Triad—CX, AX, and BX—customer experience, agent experience, and the business experience. That’s what it takes to deliver delightful DX, today’s business imperative!
THE WEBLINK: http://hd.egain.com/dx18/demandgen.html
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
