The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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17th September 2018
The implications of the Markets in Financial Instruments Directive (MiFID II) should not be underestimated. Its breadth and depth will impact nearly every facet of financial services, but how will it affect your customers and their overall experience?
White Paper written by: Natterbox
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
