White Paper: Why Telephony Should Be Part of Your CX Strategy in 2018

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Written by Rachael Trickey

In the age of the customer, more consumers have become accustomed to the instant gratification afforded to them by technology.

How can businesses meet the increasing expectations and deliver exceptional customer experience?

White Paper written by: Natterbox

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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