The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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12th March 2018
Improve your quality monitoring process in six easy steps with this free eBook.
This report shares all the information you need to create a quality monitoring process that drives continual improvement in customer experience and your call centre.
eBook written by: EvaluAgent
Download this White Paper to find out more.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
