White Paper: Effectively Managing Communications with Customers During a Service Outage

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Planning for emergencies such as storms, natural disasters or any disruption is generally part of every comprehensive business plan.

This white paper includes how to manage the sudden flood of calls to your business and increase customer satisfaction.

White Paper written by: IP Integration

Download this White Paper to find out more.

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

White Paper: Effectively Managing Communications with Customers During a Service Outage

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