The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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26th September 2017
There is often a wide variation in customer experience, depending upon which advisor the customer speaks to.
In this webinar we will look at 5 practical ideas on how to change behaviours in agents so that you deliver a consistently good customer experience.
This webinar was brought to you by Call Centre Helper and is sponsored by RingCentral
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
