5 Ways to Support and Manage your Home Workers

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Written by Rachael Trickey

Our priority is to help you to help your business, your staff and your clients.

How do I…

Forecast accurately to manage rapid change?
Know who’s available and what they are doing?
Make sure that agents are doing what’s been planned for them?
Accommodate the needs of my agents whilst maintaining services?
Reassure my agents and customers that services will continue?

There will be an in-depth Q&A session at the end of the webinar where our experts can help you answer the questions you have probably been wondering about in the last few days.

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn