The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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25th August 2015
Your team has its own chemistry, and you are the alchemist that can pull it all together.
In your team, you will have all sorts of magical powers in the form of the strengths of all your players.
It’s your job as a leader to figure out what these special skills are and how you can blend these together for the greater good.
Fizz or bang – you have a lot of power at your fingertips!
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
