Winners and Losers – July 2015

This month we bring you news from Interactive Intelligence and Verint Systems.

Interactive Intelligence positioned in Magic Quadrant

Interactive Intelligence has been positioned as a Leader in the Gartner 2015 Magic Quadrant for Contact Centre Infrastructure, Worldwide report.

“More than 20 years ago we embarked on a journey to build the first converged all-in-one communication applications platform for the contact centre,” said Dr. Donald E. Brown, Founder and CEO of Interactive Intelligence. “It’s gratifying to see our vision affirmed with the majority of contact centres today opting for single-vendor solutions that reduce costs and simplify management.”

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Verint celebrates EMEA partners

Verint Systems has celebrated several partners across the EMEA region for their successes and achievements in deploying and supporting its solutions and in helping customers achieve their goals.

The following organisations were recognised for exemplary performance in project wins, consulting, marketing and customer service:

• Callware Voice Technologies—“Partner of the Year” and “Support Partner of the Year”
• Neovantas Consulting—“Consulting Partner of the Year”
• Sabio Ltd.—“Marketing Partner of the Year”
• Adrian Padro, BT— “Verint Champion of the Year”
• KCOM Group PLC—“Best New Partner of the Year”
• Adtech Global—“Rising Star”

“We value the great work that our partners do, and every year look forward to this event to celebrate success,” said Mike Pryke-Smith, Vice President at Verint Systems. “It’s a great environment where our strong network of partners can come together and discuss rising trends and opportunities, and share best practice.”