White Paper: Optimise Customer Engagement with a Cloud Contact Centre

Genesys whitepaper on 'optimise customer engagement with a cloud contact centre
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Written by Robyn Coppell

This eBook covers a spectrum of cloud solutions and services that accelerate time to value and new revenue and unleash the power of great customer experiences

White Paper written by: Genesys

Click here to download your copy of the White Paper

Author
Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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