The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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9th September 2019
What is the role of contact centre technology and how can it help?
The role of the contact centre is evolving rapidly. Businesses are finding innovative ways to use the vast amounts of data produced in their contact centre environments.
Download the free e-book now to find out how and why!
White Paper written by: Connect Managed Services
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
