19th September 2017

Written by Rachael Trickey
Virtual assistants are playing an important role in digital commerce and customer care strategies, particularly for organisations looking to deliver engaging customer experience.
This White Paper includes 6 aspects of virtual assistants, including key factors, successful deployments and ongoing support.
White Paper written by: Sabio
Author
Rachael Trickey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar