The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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26th June 2017
As companies focus increasingly on digital transformation initiatives, a unified communications and collaboration infrastructure that operates optimally is crucial to success.
This report demonstrates how efficiently managed UCC is crucial to the success of digital transformation initiatives.
White Paper written by: Nemertes Research
Report sponsored by: IR
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
