The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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19th March 2018
Customers’ expectations are high, but can the technology keep up?
Businesses know the importance of coping with a rapidly changing technology environment when it comes to CX, but do they understand how to pursue that goal?
A Frost and Sullivan White Paper, commissioned by: Cyara
Click here to download the White Paper
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
