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7th June 2016
Open-plan contact centres only amplify the noise generated by multiple conversations and telephones ringing.
This White Paper looks at the scale of the problem, who it affects the most, and the headset technologies that can help prevent it.
White Paper written by: Plantronics
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
