The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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23rd September 2019
This white paper draws on research and thought leadership from Harvard Business Review, Gallup, the Society for Human Resource Management, and more to demonstrate how advanced proactive employee management solutions such as EEM deliver ROI by creating satisfied and engaged employees.
White Paper written by: NICE
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
