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12th May 2015
Organisations of all shapes and sizes now realise they need to adapt and innovate in order to survive.
This White Paper looks at the key ingredients to cultivating successful innovation in Customer Engagement.
White Paper: written by NewVoiceMedia
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
Connect with Megan on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
