The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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20th February 2019
Customer Satisfaction remains the king of contact centre metrics.
In this new white paper, Puzzel outlines five positive strategies to drive efficient and effective customer service in contact centres.
White Paper written by: Puzzel
Click here to download your copy of the White Paper.
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
