The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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13th May 2019
Artificial intelligence is being used in many ways to improve customer experience, and innovative new use cases are emerging all the time.
This paper provides real use cases of engagement analytics & automation for contact centre success.
White Paper written by: CallMiner
Click here to download your copy of the white paper.
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
