White Paper: Four Ways to Reduce Contact Centre Agent Turnover

genesys whitepaper: millenials in your workforce

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Millennial workers stay with an organisation just over a year on average.

This white paper looks at the reasons why and how you can offer better flexibility, increase long-term engagement and satisfaction to ultimately reduce turnover.

White Paper written by: Genesys

Click here to download your copy of the White Paper.

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

White Paper: Four Ways to Reduce Contact Centre Agent Turnover

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