The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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18th November 2019
Although the exact numbers vary by source, there’s universal agreement that it costs several times more to acquire a new customer than to retain an existing customer.
This White Paper looks at Contact Centre Technology.
White Paper written by: Noble Systems
Click here to download your copy of the White Paper
Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.
She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
