The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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26th May 2017
Most people are looking for effortless customer service.
This whitepaper explores how organisations can start to develop the emotional intelligence they need to deliver a positive customer experience and use it to survive and thrive in today’s challenging business environment.
White Paper written by: Enghouse Interactive
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
