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The Largest Online Community for Contact Centre Professionals
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13th October 2015
This White Paper highlights the results of an independent study underlining the benefits of Ultracomm’s Answering Machine Detection solution, AMD+ – including improved agent productivity.
White Paper compiled for: Ultracomms
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
